Last weekend was the busiest of the year for Eurotunnel, as holidaymakers from France and across Europe head back to Britain for the start of the school year.
As a result, some delays are to be expected.
The staff at Eurotunnel did a very good job at communicating with their passengers. They sent text messages both 2 days beforehand and throughout the day, and responded rapidly on Twitter.
However my tweet went unanswered, and that prompted me to dig a little deeper. Maybe they were just busy, or maybe the question was close to the mark.