When tech "support" doesn't
Technical support can be infuriating. When it gets inverted commas around the "support".
By the way, I hope all readers of this blog keep regular backups of their computers. "How regularly should I backup" is a question I'm asked from time to time. The answer is: As regularly as you don't mind losing. So have a guess when your most recent backup was done. I assume you wouldn't mind if your computer only had those files on it? Good. (If not good, it's time to back up more often).
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