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The problem with Flexiplus+

Tue, 03/09/2019 - 10:30 -- James Oakley

Last weekend was the busiest of the year for Eurotunnel, as holidaymakers from France and across Europe head back to Britain for the start of the school year.

As a result, some delays are to be expected.

The staff at Eurotunnel did a very good job at communicating with their passengers. They sent text messages both 2 days beforehand and throughout the day, and responded rapidly on Twitter.

However my tweet went unanswered, and that prompted me to dig a little deeper. Maybe they were just busy, or maybe the question was close to the mark.

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